Frequently Asked Questions

Everything you need to know before applying

Loan Questions & Answers

How fast will I receive my loan? +
Most approved loans are paid out within minutes to a few hours after approval.
What is the minimum loan amount? +
You can borrow from as little as R100 depending on your affordability.
What is the maximum loan amount? +
You can borrow up to R8,000 based on your credit profile and income.
Do I need a payslip to apply? +
Yes, proof of income helps us assess your affordability.
Can I apply without a bank account? +
No, a valid South African bank account is required for payouts.
Is there a credit check? +
Yes, we perform a basic credit and affordability check as required by law.
Will applying affect my credit score? +
A soft or standard check may be performed depending on assessment requirements.
How do I repay my loan? +
Repayment is made via bank debit order on your selected due date.
Can I repay early? +
Yes, early repayment is allowed and may reduce your interest cost.
What happens if I miss a payment? +
Late payments may incur fees and affect your credit profile.
Is my personal information safe? +
Yes, all data is encrypted and handled under National Credit Act regulations.
Do I need collateral? +
No collateral is required for short-term loans.
Can I apply again after repayment? +
Yes, returning clients may qualify for higher limits.
Why was my application declined? +
This may be due to affordability, credit status, or incomplete documents.
How do I contact support? +
You can reach us via phone, WhatsApp, or email from the contact page.

Still need help?

Our support team is ready to assist you anytime.

Contact Support